Shipping policy

Shipping Policy

Shipping processing time

Shipping costs

Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout unless the product designated with "free shipping". 

 

Shipping destinations

Product ship throughout the U.S. as well as globally, but there are some countries we can’t deliver to due to legal or shipping carrier restrictions.  For now, we do not ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically.

Customs fees

Depending on your order’s destination and fulfillment location, customers might have to pay customs fees. If your order is shipped from a facility that's in a different region than your delivery destination, you might have to pay handling and/or customs fees upon delivery.  Shipments outside of the USA may incur customs fees depending on the destination country.  The fees vary depending on the order value, country limits, and other factors. To avoid customs fees, order products that we fulfill close to your delivery region, which is set automatically based on your geo-location.

The fee may vary depending on your order value, country limits, and other factors based on the product itself. The customer is responsible for these fees. Any fees are paid to appropriate customs agency by the customer. 

Live shipping rates

Live rates are calculated by carriers in real-time and displayed during order checkout on the storefront. These rates are determined by the order fulfillment location, shipping destination, shipping method, and carrier pricing. Live shipping rates are supported if enabled on the storefront.

 
Return address

Your store’s return address depend upon where it was shipped from. Read more about IAM WEARe World Return Policy and return addresses.

 

Shipping frequently asked questions

Which countries does IAM WEARe ship to?

IAM WEAR ships to most countries in the world but there are some exceptions due to legal restrictions or shipping carrier limitations.  These lists may change periodically.  Contact us at iamweareworld@gmail.com for more regarding countries to which we do not currently ship.

Will I get my order in one shipment?

No, not always. We may split an order into multiple shipments for the following reasons:

Product packaging. Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we’ll always ship separately are:

• snapback hats, trucker hats, dad hats/baseball caps, and visors
• backpacks
• jewelry
• mugs
• stickers
• pillows with stuffing
• posters
• framed posters
• canvas
• bean bag cases
• keychains and pet tags
• water bottles
• notebooks

Fulfillment location. Our products are fulfilled in multiple locations (e.g., USA, Europe), so if your order consists of products that have different fulfillment locations, we’ll ship the products separately.

Multiple shipment orders will have higher shipping costs than single shipment orders. See the final shipping costs at order checkout or contact us at iamweareworld@gmail.com.

What is the estimated delivery time and how is it calculated?

Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time.

estimated fulfillment + estimated shipping = estimated delivery time

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

• Issues with design files
• Products being out of stock
• Shipping-related delays like failed delivery attempts or service disruptions

We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at iamweareworld@gmail.com, we’ll check your order status, and let you know how to proceed.

 

What should I do if it’s past the estimated delivery time and I still haven’t received my order?

If your order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:

1. Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate - it’s not a guarantee.
2. If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by clicking the yellow speech bubble in the bottom right corner or email us at iamweareworld@gmail.com.

What if my order gets lost or damaged in the mail?

If you haven’t received your order or notice an issue with the products, reach out to our customer support team, and we’ll help you get it solved. Please read our Return Policy for more details.